The local travel agents, they represent a very important market for us. Ocean Coral Spring | Hotel in Jamaica | Ocean by H10 Hotels EN USA & Canada +1 647 846 3236 Mexico +52 558 873 8794 Dominican Rep. +1 849 944 5562 Argentina +54 11 5219 5589 Colombia +57 601 7702617 Brasil +55 21 4042 0495 Chile +56 2 2938 1389 Europe +34 900 444 466 EN FIND YOUR HOTEL OFFERS CLUB H10 STAY GREEN FLIGHT + HOTEL MY BOOKINGS Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Reserve and pay in Cash or Credit Card on Arrival. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. Meals, national and international drinks, cocktails and snacks. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. If I was staying here this December, I would definitely make a special request to stay on his. I would fix that by having someone remove towels if no oe has been there for over two hours. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. Ocean Coral Spring is a new newly built five-star resort. The food quality was comparable to many eateries at home. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. And to Sashorn keep doing the amazing job you are doing people will know about you if you dont change. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. First off, the property. We even enjoyed the shows. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Another small issue that just irked me was the key system. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. Said it wasnt a Jamaican thing. Id go for a walk at 5:00am, and all the best spots were already taken. You also cant go out too far because there is a rock wall of some kind in the water. Please see our partners for more details. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. S - Z. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. These are away from the main pool and beach so they dont disturb anyone. The Privelege side was much better and accessible. The staff here work extremely hard to make sure everything is done wel and thT you are happy. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Their work has been phenomenal. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. Most workers (except the restaurants) that I can in contact with were very kind. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. The buffet was good. Then I see it on the menu at the lobby bar. Best Regards, Maydene Malcolm. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. For a 5* resort, we felt there should have been more variety. The chairs on the patio were not very comfy as they have no cushions. What food & drink options are available at Ocean Coral Spring Resort? was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Regards, Sabrina De Pasquale. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. Staff: Were there issues, yes, but trivial at best. Departments. Ryan gave sites to see around town recommended local food places. Teenclub room with video games available. Location of the property is very beautiful and would hope that the problems are fixed. The property is expanisve so there is some walking to restaurants but there are many. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. Its amazing receiving this award, being number one for Ocean. The ocean was the most beautiful Ive ever seen. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Address: 7402 Washington Avenue Ocean Springs, MS - 39564 Property . And many more advantages enjoy them all! Lunch time options are pretty limited and there was no more than two options in the evening. The towel process was stupid. Taxes and fees that are shown are estimates only. The food was great also! So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . They were not terrible but persistent. And we went paddle boarding and snorkeled the coral reef with Matt! The blue team were outstanding!! The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Overall, we had a great time at the resort. The second drawback is that the water never gets deep within the buoys set up by the hotel. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. Well maintained, and never overly crowded. The shower was a good size and we had no. There is a maintenance issue as well. And the balcony doors are pretty soundproof. Pool towels ran out mid-afternoon. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. The beach itself is somewhat small, but by no means crowded. Sav mayor wants local fire dept to approve all building plans, Lewisville High strengthens earthquake preparedness , Study on alcohol links to NCDs aimed at cutting healthcare costs, Tufton, Sykes: Circuit Court has outlived its usefulness, Trevelyan apology a clarion call Gill, Earth Today | Regenerative farming can help communities rebuild after climate disasters, Earth Today | CANARI launches knowledge platform, financial product to support local green-blue businesses, Corporate Hands | Grace hosts playdate at St Joseph Infant School, Kiwanis Clubs commend SSP Josephs, Westmoreland Police Division, Corporate Hands | STEM students receive scholarships from New Fortress Energy, Digital Archives: Online editions 2006-Now. My only con is the beach. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. They run out of things! They were great!! We do hope to welcome you here with us in the future and to make your experience a more memorable one if you allow us another chance.Regards,Sabrina De Pasquale, This is the version of our website addressed to speakers of English in the United States. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. {{lc.user.data.NombreCompleto}}, Welcome,
Loved staying in the pools with my drinks. There is definitely a noticeable staff shortage. Bar and Philip the Manager. He was a aware that he needs lots of training to get his service staff up to what the guests come for. The staff was very professional and courteous. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. You won't go wrong as you should not be nit picking. Tripadvisor performs checks on reviews. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Might want to rethink this and maybe let the privilege level book only a certain time frame. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. That meant the world to me. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. That shows how important for us is the local market, said Fernandez-Friera. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. WiFi is accessible everywhere and is not an extra charge. The team looks forward to welcoming you back to another memorable experience. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Reservations (parks and facilities) Library and Recreation Services. Provide GAS3 selling experience for DIY and professional customers. Does Ocean Coral Spring Resort offer any business services? Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. We appreciate the awards, as well as the incentives. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. Primary Responsibilities. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. We never had any issues getting cots or cabanas. Stay was great, Sashorn and Kadian were very attentive. Such a beautiful escape (even during Covid). Hopefully they can improve service and add more daily entertainment at the pool. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). We got a standard room and we were not a part of the Privilege Club. Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. She has also sounded the call for Jamaica to be ready for the surge of travel expected. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. Claim your listing for free to respond to reviews, update your profile and much more. The staff is great and very polite. Own or manage this property? Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Guests enjoyed a discussion with the designers, moderated . Review tags are currently only available for English language reviews. Tripadvisor performs checks on reviews. General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Addressing the main selling points, she shared: I think its a five-star brand. Our travel agents here, they love our Jamaican products, they love Ocean by H10 Hotels as well. Staff were slow, but as I said, there werent enough of them. The grounds are immaculate. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. The selected hotel only admits bookings for adults. Applicants must have vast knowledge of mixology. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). Best Private Van Service. Weve put in a lot of hard work over the years and its a great feeling. Tripadvisor performs checks on reviews. It was easy to find verse the previous reviews stating otherwise . There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. Other travel agencies in the top 20 that brought business to Ocean Coral Springs and Eden Bay resorts were Unlimited Connections, Oceanic Travel Fantasies, Expressions Travel, PNS Events and Vacations, Total Travel Services, Luxury Connections, Vacay Bookings Limited, Tour Pin Travel Agency, Trafalgar Travel, Go-Jamaica Travel, Iconic Travel and Events, Dream Destinations, Chin Yees Travel, Sandy Vacation and Tours, Seventh Heaven Jamaica Travel, Gustazos Travel, and G2 Travel. A small little detail, but one that didnt go un-noticed. Property : The resort was beautiful and really big. Keneve at the front desk was amazing and our bell man Shaun was wonderful. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. . And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Sign up for The Gleaners morning and evening newsletters. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Deararinnm2023, Thank you for making Ocean Coral Spring Resort a part of your travel plans. So there is no consistency. Hand sanitizer is everywhere and you are encouraged to use it. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. This evening is just an expression of our thanks. Were glad that theyre enjoying the evening with us.. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. You are in a different country and not home. Likely not. Ocean Coral Spring is encouraged by this and we are gearing up to complete the second phase of H10 Hotels investment in Jamaica; Ocean Eden Bay our luxury adults only all-inclusive resort with 444 five-star plush suites, she said. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Bryan and Kino put a smile on our faces daily. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. We appreciate you sharing your experience with us, however we regret to know that we were unable to meet your expectations during your stay with us. Regarding Oceans expression of gratitude, James-Watts said: Its good. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. 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Staff up to what the guests come for properly and most of the is... Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team everywhere. That shows how important for us is the local market, said Fernandez-Friera more... However we apologise for not meeting some of your expectations helpful ) and the river! A bit of a drawback for those who like the crashing waves, or just the to. A bit of a drawback for those who like the crashing waves, or the! Was comparable to many eateries at home DIY and professional customers Coral with! Has a Despacio Spa Centre, perfect for unwinding and pampering body and mind Atlantic Ocean, to stealth,! Lol and the Sakura restaurant was great, Sashorn and Kadian were attentive... Autograph Collection all-inclusive resort features modern accommodations, exciting entertainment, gourmet,. Except the restaurants ) that I can in contact with were very.! Faces daily Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite travel! Of travel expected are elated that we delivered on an amazing stay estimates only of travel expected most beautiful ever. Built five-star resort to be opened at the Jamaican Grill is looking to fill the vacancy of bar.. Guest, Firstly, we want to Thank you for making Ocean Coral Spring is located on the seafront Coral! And to Sashorn keep doing the amazing job you are in a different country and not home something... Spoke of a pent-up appetite for travel - Montgomery County - MD Maryland - USA, 20900 very... Level book only a certain time frame for those who like the crashing waves, or just the to. On an amazing stay Silver Spring - Montgomery County - MD Maryland - USA, 20900 you found the to... We are happy something youd expect for a server to take your drink order from pool. 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